Shipping Policy
1. Delivery Range
We currently provide delivery services to the following regions:
United States, Canada, United Kingdom, Germany, France, Italy, Spain.
2. Delivery Options and Timeliness
Standard Delivery
Processing Time: 1-2 Business Days
Delivery Time: 8-10 Business Days
Shipping Fee: 10USD/Order (regardless of the order amount)
Expedited Delivery
Processing Time: 1-2 Business Days
Delivery Time: 3-6 Business Days
Shipping Fee: 22USD/Order (regardless of the order amount)
Delay Instructions
In case of force majeure (such as weather, holidays, epidemics, etc.), delivery time may be delayed, please understand.
3. Order processing and tracking
Weekday orders: orders placed before 3pm Monday to Friday are processed on the same day
Weekend/holiday orders: processed on the next business day
You will receive an email notification with a tracking number after shipment
4. International Shipping Notice
Taxes/Taxes: Canada/EU orders may incur additional charges, which shall be borne by the recipient
Customs clearance delays: International packages may be delayed by 1-3 business days due to customs inspection
Restricted areas: Customized products are not delivered to some EU countries
5. Important Notes
Address accuracy: Delivery problems caused by incorrect addresses are at your own expense
Sign for inspection: Please inspect on the spot, and feedback must be given within 24 hours for damaged/wrong items
Delivery delays: Extreme weather or holidays may affect delivery time
6. Delivery problem handling
Goods not received: You can apply for an investigation after 7 days beyond the estimated time
Logistics abnormalities: Please contact us if the tracking information has not been updated for more than 3 days
Delivery error: You can exchange the wrong item for free if you receive it
8. Contact us
Any shipping questions?
Phone: +1 201-632-3484
Email: support@fashionskz.shop